Hotel Travel Desk – On a business trip several years ago, I checked into my hotel only to find that I had left an entire bag of toiletries at home. After frantically searching the area for a late-night drugstore, I finally paid a pretty penny for some overpriced, off-brand bottles at a bodega. When I returned to the hotel lobby, feetsore and $60 poorer, I mentioned my madcap dash around the city to the front desk agent. She gave me a sideways glance and then gave me a whole kit of toiletries for free.
Lesson learned: Always check with the … Read the rest